Golf The High Sierra Privacy Policy

GolfTheHighSierra.com and its subsidiaries, partner sites, and parent company, Silvervoyages.com (collectively, “SV”) do not share private client information from any of its “private line” programs with anyone other than the client that has hired us to facilitate their business. The only information that will be shared is information that pertains to this Web Site (GolfTheHighSierra.com) and visitors to this site.

GolfTheHighSierra.com, and its affiliates policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, SV’s policies and procedures are subject to change. In the course of serving its customers, SV acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer’s name, address, telephone number, and credit card data - is provided to SV by its customers in order to establish service. Other information - such as the customer’s account status, choice of services, and customer logs - are created and maintained by SV in the normal course of providing service. SV also uses cookies, which are small pieces of information that a Web site can store in a designated file on a user’s computer for various reasons. For example, SV uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within SV. In addition, SV may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Cancellations

GolfTheHighSierra.com and its subsidiaries’ cancellation policy for lodging reservations is 72 hours prior to date of arrival.  Lodging cancellations made prior to 72 hours will be charged a $25 cancellation fee. Cancellations made inside 72 hours are subject to a $25 cancellation fee and the first night’s room and tax. No refunds or changes are permitted, and all sales are final.

Data Security

SV will protect the confidentiality of its customers’ information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of SV, its partners, its employees and other customers of SV’s services. To protect the loss, misuse, and alteration of information that is collected from customers, SV has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?

SV may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. SV may also use customer information to provide its customers with system information or information about new or upgraded products. In addition, SV shares its Web site usage information about visitors to SV’s Web sites with a third-party advertising company, DoubleClick, for the purpose of targeting SV’s Internet banner advertisements on SV’s sites and other sites. For this purpose, SV and DoubleClick note some of the pages visited on SV’s Web site through the use of pixel tags (also called clear gifs). The information collected by DoubleClick through the use of these pixel tags is not personally identifiable. For more information about DoubleClick, customers may visit http://www.privacychoices.org.

Opt Out & Modifications

Customers may opt out of receiving notices of new or upgraded products from SV and SV partners by filling out an on-line No Solicitation Request form. However, customers may not opt out of receiving information from SV which is essential for maintaining or updating customers’ accounts or system information.Also, DoubleClick provides an opportunity to opt out of DoubleClick’s targeting program at http://www.privacychoices.org/optout.htm.Most customers may access and modify their personal information via their online personal control panel/account information page. All other customers may access and modify their personal information by contacting the appropriate SV billing organization. Domain name customers, who have registered a domain name with SV and wish to change the Technical Contact from SV to another company, may send a request to info@golfthehighsierra.com. It is important to note that customer domain name registration information is made publicly available in the registry of domain names.

Disclosure of customer information and communications

SV will not otherwise disclose its customers’ personal and account information unless SV has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of SV, SV’s customers, or others, or where SV has a good faith belief that the law requires such disclosure.SV also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that SV stores or transmits for its customers. The circumstances under which SV will disclose such electronic customer communications are when:
• it is necessary in order to provide service to the customer
• it is necessary to protect the legitimate interests of SV and its customers
• it is required to cooperate with interception orders, warrants, or other legal process that SV determines in its sole discretion to be valid and enforceable
• it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by SV and appear to pertain to the commission of a crime
SV disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. SV will, however, review, delete or block access to communications that may harm SV, its customers or third parties. The grounds on which SV may take such action include, but are not limited to, actual or potential violations of SV’s Acceptable Use Policy.